Sometimes, monitoring keywords alone is not enough; you need to see all posts from a specific page. For example, this can be a brand's official page or group on social media.
We call these pages "channels." By adding a channel to your topic, you can receive all posts from the channel regardless of other topic settings.
How are posts collected from Channels?
By adding a page channel, you can select the desired time period for your data collection (the default setting is a month).
Then, all online posts and comments from the page will be monitored. The stream update frequency starts at 10 minutes and takes up to several hours.
☝️ For the system to work smoothly there should be no more than 200 channels per 1 topic.
How to enable Channels
Go to "Settings" in the topic where you'd like to include a new channel;
Select "Channels" in the right-hand menu;
Select "Add channel";
Paste a link to your desired channel in the pop-up window (see examples of those links below) and press "Enter";
Select your desired data collection time period for the new channel (the default setting is a month);
Press the + button to add the channel.
Examples of links for channel sources
Business profiles (post feed with comments, profile mentions in other accounts) — https://www.instagram.com/teslamotors
Hashtag feed — https://www.instagram.com/explore/tags/teslamotors/
Posts feed and Stories from Business or Creator pages types —https://www.instagram.com/youscan.io/
💡Before including an Instagram channel, you first need to authorize a connected Facebook Page in YouScan.
Public pages – https://www.facebook.com/137228336296427
Public profiles - https://vk.com/youscan
Groups (along with the Discussion section) - https://vk.com/cocacola
User profiles - https://vk.com/id392562592
While including a Twitter profile, https://twitter.com/YouScan_io, you get a choice of two streams:
All tweets from this user;
All @mentions of this user.
Channel pages (monitoring videos and top-level comments of a specific channel) - https://www.youtube.com/channel/UCrw9--KZPQJ0noalCiPAnAw
Individual videos (one-time upload of all top-level comments, along with trends for the selected time period) - https://www.youtube.com/watch?v=ELxg7r3zxbk
Public channels and chats - https://telegram.me/youscan
To monitor app reviews, you need to specify the country you'd like to include. For example: