Why Channels?

Sometimes, monitoring keywords alone is not enough; you need to see all posts from a specific page. For example, this can be a brand's official page or group on social media. 

We call these pages "channels." By adding a channel to your topic, you can receive all posts from the channel regardless of other topic settings.

How are posts collected from Channels?

By adding a page channel, you can select the desired time period for your data collection (the default setting is a month).

Then, all online posts and comments from the page will be monitored. The stream update frequency starts at 10 minutes for social media pages and takes up to an hour for other platforms. 

How to enable Channels

  • Go to "Settings" in the topic where you'd like to include a new channel;
  • Select "Channels" in the right-hand menu;
  • Select "Add channel";
  • Paste a link to your desired channel in the pop-up window (see examples of those links below) and press "Enter";
  • Select your desired data collection time period for the new channel (the default setting is a month); 
  • Press the + button to add the channel. 

💣There is no limit to the number of channels for each topic.

Examples of links for channel sources

Instagram

💡Before including an Instagram channel, you first need to authorize a connected Facebook Page in YouScan.

VK

Twitter

While including a Twitter profile, https://twitter.com/YouScan_io, you get a choice of two streams:

  • All tweets from this user;
  • All @mentions of this user. 

YouTube

Telegram

Public channels and chats - https://telegram.me/youscan 

App Store

To monitor app reviews, you need to specify the country you'd like to include. For example:

TripAdvisor

Location - https://www.tripadvisor.ru/Restaurant_Review-g186605-d1587892-Reviews-Hard_Rock_Cafe-Dublin_County_Dublin.html

Read more:

Platforms and websites that can be monitored with YouScan
How to enable email notifications about important events in your topics

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