Why Channels?
Sometimes, monitoring keywords alone is not enough; you need to see all posts from a specific page. For example, this can be a brand's official page or group on social media.
We call these pages "channels." By adding a channel to your topic, you can receive all posts from the channel, regardless of other topic settings.
How are posts collected from Channels?
By adding a page channel, you can select the desired time period for your data collection (the default setting is a month).
Then, all online posts and comments from the page will be monitored. The stream update frequency starts at 10 minutes and takes up to several hours.
☝️ For the system to work smoothly, there should be no more than 200 channels per 1 topic.
How to enable Channels
Go to "Settings" in the topic where you'd like to include a new channel;
Select "Channels" in the right-hand menu;
Select "Add channel";
Paste a link to your desired channel in the pop-up window (see examples of those links below) and press "Enter";
Select your desired data collection time period for the new channel (the default setting is a month);
Press the + button to add the channel.
Examples of links for channel sources
Owned business profiles (post feed with comments, profile mentions in other accounts, profile's stories) — https://www.instagram.com/teslamotors
Posts feed from Business or Creator pages — https://www.instagram.com/youscan.io/
💡Before including an Instagram channel, you first need to authorize a connected Facebook Page in YouScan.
Public pages — https://www.facebook.com/essence
Your company page (posts, comments, tagged feed)
Page of any company (posts and comments) —https://www.linkedin.com/company/nintendo/
💡Before adding a LinkedIn page, you need to authorize it in YouScan.
VK
Public profiles — https://vk.com/brunomars
Groups (along with the Discussion section) — https://vk.com/pepsi
User profiles — https://vk.com/id392562592
While including a Twitter profile, https://twitter.com/YouScan_io, you get a choice of two streams:
All tweets from this user;
All @mentions of this user.
YouTube
Channel pages (monitoring videos and top-level comments of a specific channel) —https://www.youtube.com/channel/UCrw9--KZPQJ0noalCiPAnAw
Individual videos (one-time upload of all top-level comments, along with threads for the selected time period) — https://www.youtube.com/watch?v=ELxg7r3zxbk
Telegram
Public channels and chats — https://t.me/internationalgeographic
App Store
To monitor app reviews, specify the country you'd like to include. For example:
Google Play
To monitor app reviews, specify the country you'd like to include. For example:
TripAdvisor
Google Maps
Location —
Trustpilot
Business page — https://www.trustpilot.com/review/ajax.systems
Amazon
Product reviews — https://www.amazon.com/Apple-AirPods-Charging-Latest-Model/dp/B07PXGQC1Q/ref=lp_16225009011_1_1
Twitch
User page — https://www.twitch.tv/github
Booking.com
OpenTable
Restaurant page — https://www.opentable.com/r/night-kitchen-berlin
Read more:
Platforms and websites that can be monitored with YouScan
How to enable email notifications about important events in your topics