Work with mentions
How to mark and process mentions. "Rules" for work automation
11 articles in this collection
Written by Anastasia Kibets, Ekaterina Gordienko, and Nina Novikova
Written by Anastasia Kibets, Ekaterina Gordienko, and Nina Novikova
Working with mentions
Explore
Written by Nina Novikova
Updated over a week ago
Updated over a week ago
Working with "Processed"/"Unprocessed" folders
Save time by filtering out posts you've already seen
Written by Anastasia Kibets
Updated over a week ago
Updated over a week ago
What are tags and how to use them in YouScan
How to categorize mentions using tags
Written by Anastasia Kibets
Updated over a week ago
Updated over a week ago
What are Smart Tags and how to enable them in your mention stream?
How to enable Smart Tags in your mention stream and how to exclude irrelevant data from your topic?
Written by Nina Novikova
Updated over a week ago
Updated over a week ago
Spam: What counts as spam and how to report it manually
YouScan's definition of spam and how to manually add or exclude mentions from the Spam folder
Written by Anastasia Kibets
Updated over a week ago
Updated over a week ago
Useful keyboard shortcuts for working with mention streams
YouScan uses keyboard shortcuts – Hotkeys – to make it easier for you to perform various actions in the mention stream.
Written by Ekaterina Gordienko
Updated over a week ago
Updated over a week ago
Teamwork options
Assigning mentions
How to manually distribute mentions work among colleagues; email notifications and folders for assigned mentions
Written by Anastasia Kibets
Updated over a week ago
Updated over a week ago
Adding notes to mentions
How to add private notes to posts in YouScan: messages for colleagues, reply examples, brief descriptions, etc.
Written by Anastasia Kibets
Updated over a week ago
Updated over a week ago
Linking to mentions
How to share mention URLs with colleagues or YouScan support teams
Written by Anastasia Kibets
Updated over a week ago
Updated over a week ago