YouScan Knowledge Base

What is YouScan?

Here for the first time? See how YouScan can help

4 articles in this collection
Written by Aleksandra Lisovol and Nina Novikova

Setting your YouScan account

Set up an account, add your colleagues and manage billing settings

9 articles in this collection
Written by Anastasia Kibets, Ekaterina Gordienko, and Alina Kostygina

Add and configure topics

How to create a topic, choose keywords, set up filters and collect historical data

12 articles in this collection
Written by Anastasia Kibets, Ekaterina Gordienko, Nina Novikova and 1 other

Data FAQ

Platforms and websites that we monitor, how to add a new websitesite to monitoring, chanels etc.

11 articles in this collection
Written by Nina Novikova, Anastasia Kibets, and Anastasia

Alerts and Notifications

Get automatical reports and notifications on important mentions

4 articles in this collection
Written by Anastasia Kibets

Search and filters

Adjust data in your topic to your current tasks

11 articles in this collection
Written by Anastasia Kibets and Nina Novikova

Work with mentions

How to mark and process mentions. "Rules" for work automation

11 articles in this collection
Written by Anastasia Kibets, Nina Novikova, and Ekaterina Gordienko

Analyze data and make reports

Reports and charts in a topic, exports

21 articles in this collection
Written by Anastasia Kibets, Nina Novikova, and Alina Kostygina

Integrations and API

Integrations with CRM and Helpdesk systems, API, webhook

12 articles in this collection
Written by Ivan Korneliuk, Anastasia Kibets, Ekaterina Gordienko and 2 others