YouScan

How to filter your data by location, source, author, sentiment, tags, and other parameters

How do YouScan filters work?

Engagement, Potential reach, NSR, SOV, Influence score, etc.

How to set up your stream to see the most urgent mentions first

Learn how to select monitoring periods, merge duplicates, choose filters, sort, and identify important discussions

How to find mentions with or without specific keywords in an existing topic, identify news and subtopics

How to quickly find out the context of social media discussions around your brand

Filtering mentions by content type: text, image, video, link, poll

Finding posts collected by text on image, logo or from channels

How the correlation between positive and negative sentiment in your topic is measured

Adjust data in your topic to your current tasks

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you