YouScan

How to filter your data by location, source, author, sentiment, tags, and other parameters

How do YouScan filters work?

Engagement, Potential reach, NSR, SOV, Influence score, etc.

Top metrics

How to set up your stream to see the most urgent mentions first

Sorting mentions

Learn how to select monitoring periods, merge duplicates, choose filters, sort, and identify important discussions

How to customize your mention stream

How to find mentions with or without specific keywords in an existing topic, identify news and subtopics

Search within a topic

How to quickly find out the context of social media discussions around your brand

The Subject filter

Filtering mentions by content type: text, image, video, link, poll

How to use the "Content type" filter

Finding posts collected by text on image, logo or from channels

How to use the "Collection method" filter

Working with comments

How the correlation between positive and negative sentiment in your topic is measured

What is NSR and how is it calculated?

Anastasia Kibets

Kateryna Gordienko

Ramina

Adjust data in your topic to your current tasks

Search and filters

Find answers and get help from Intercom Support and Community Experts

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