YouScan

How to filter your data by location, source, author, sentiment, tags, and other parameters

How do YouScan filters work?

Engagement, Potential reach, NSR, SOV, Influence score, etc.

Top metrics

How to set up your stream to see the most urgent mentions first

Sorting mentions

Learn how to select monitoring periods, merge duplicates, choose filters, sort, and identify important discussions

How to customize your mention stream

How to find mentions with or without specific keywords in an existing topic, identify news and subtopics

Search within a topic

How to quickly find out the context of social media discussions around your brand

The Subject filter

Filtering mentions by content type: text, image, video, link, poll

How to use the "Content type" filter

Finding posts collected by text on image, logo or from channels

How to use the "Collection method" filter

Working with comments

How the correlation between positive and negative sentiment in your topic is measured

What is NSR and how is it calculated?

Anastasia Kibets

Kateryna Gordienko

Ramina

Adjust data in your topic to your current tasks

Search and filters

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.