YouScan

How to change the default language, time zone and color scheme settings of your YouScan account

Customize your interface (language, time zone and colour scheme)

What to do if you forget your YouScan password, need to change it or link expired?

Password

How to track the volume of mentions and manage the limits in your account

How the mention limit works and updates

Visibility into Users and Account Activities

Audit

Anastasia Kibets

Ramina

Kateryna Gordienko

Set up an account, add your colleagues and manage billing settings

Account setting

How to add or delete a user; how types of users are classified; and which colleagues should have access to your YouScan account

How to add new users to an existing account

Which type of access to choose when you add a new user to your account

What's the difference between a "Member" and a "Admin"?

How to configure custom permission levels for individual topics for each user

How to set up and modify access to topics

Single Sign-On (SSO)

Two-factor authentication (2FA)

Access

Learn how to add or remove a bank card as preferred payment on your YouScan account

How to set up automatic payments for YouScan services

Where to find your YouScan invoices and credit card receipts and how to download them

Getting your YouScan account invoice

Alina Kostygina

Payments

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.