YouScan

Use the power of ChatGPT to find
qualitative insights from millions of online conversations

Insights Copilot

Kateryna Gordienko

Alina Kostygina

Ramina

Reports, Dashboards and Data Export

Custom Dashboard, Audience Insights, Visual Insights and more ...

YouScan advanced capabilities

Learn how to track the dynamics of discussions, find main discussions, and see geography of mentions

Analyze dynamics and trends of discussions using Overview

How to find trending topics with YouScan: Working with graphs and filters

What is the "Trends" function?

Sort your data by tags, keep track of categories with the highest volume of positive, negative and neutral mentions

Working with Tags in YouScan's Analytics

Analyze your data by sentiment to track positive, negative and neutral mentions of your brand

Working with Sentiment in YouScan's Analytics

Find out which online platforms resonate with your audience; identify promoters, detractors and promotion opportunities

Working with Sources in YouScan Analytics

Working with the Frequent words and Trending words graphs

Word Cloud

How to use YouScan to find the most frequently shared relevant links

Working with Links

How to compare discussions from several topics, competing brands and logos in YouScan

Conduct competitor analysis with the Comparison feature

Data visualization graphs and diagrams in YouScan

Custom dashboards

Widget types in custom dashboards

How YouScan can help you work with mentions related to PR crises, events or advertising campaigns

Analyzing trending posts

When data is grouped by hours, days or weeks on Analytics graphs

YouScan graphs and time periods

 Reports and analytics in YouScan

Get to know all the details about your customers

Audience Insights

How YouScan determines users' gender and age and how you can use this data

Working with Demographics

Find out how YouScan detects logos, objects, scenes, people and other elements in images

Image analysis with Visual Insights

Conversation Insights

Visual and Audience Insights

An automatic summary with charts and trend discussions

How to download a digest

Exporting mentions and metrics from your dashboard

How to export data in an Excel-friendly file

How to download graphs from the "Analytics" sections

How to export graphs

Data export

Find answers and get help from Intercom Support and Community Experts

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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