YouScan

Get a comprehensive analysis of your brand without creating a topic

Social Search

Boolean operators, query limits, symbols, letter case, etc.

Search query language

Kateryna Gordienko

Alina Kostygina

How to write a query, choose keywords, set up filters and collect historical data

Create and edit topic 

How to write a search query, how to use boolean operators and set up topic-level filters

How to create a new monitoring topic

An example of how search query operators work

Example. How operators can help you find the most delicious burger

How to work with a high-volume topic with data sampling

Sampled topics

How to set up a new topic if the number of mentions exceeds your monthly limit

Merge and separate topics

Analyzing mentions by text on images (OCR): How our text recognition technology works and how to set it up for your account

How Text Recognition works in social media images

How to create a topic

How to modify an existing topic and when those changes take effect

Modifying a monitoring topic

Learn how to remove mentions from specific authors, publication places or sources from your mention stream

How to exclude an author, an online group or a source from your mention stream

Use the "Commerce" auto-category, author exclusions and stop-words to filter out buy/sell ads

Removing "Commerce" mentions

How to modify a topic

How to collect historical data?

History collection

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.