YouScan

Get a comprehensive analysis of your brand without creating a topic

Social Search

Boolean operators, query limits, symbols, letter case, etc.

How to write a query, choose keywords, set up filters and collect historical data

How to write a search query, how to use boolean operators and set up topic-level filters

How to work with a high-volume topic with data sampling

How to set up a new topic if the number of mentions exceeds your monthly limit

Analyzing mentions by text on images (OCR): How our text recognition technology works and how to set it up for your account

How to modify an existing topic and when those changes take effect

Learn how to remove mentions from specific authors, publication places or sources from your mention stream

Use the "Commerce" auto-category, author exclusions and stop-words to filter out buy/sell ads

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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