You can assign specific access levels to different users to control who can view, edit, or manage your data. This ensures your workflow remains secure and organized as your team grows.
☝️ These features are included by default in the Enterprise plan and are available as add-ons for Listen and Analyze plans. Contact your manager to learn more about these add-ons or to enable them for your account.
Permission types & Actions
Action | Manage topic | Markup | Read only | Forbidden |
Edit Topic Settings | ✅ | ❌ | ❌ | ❌ |
Tag/Assign categories & Change Sentiment | ✅ | ✅ | ❌ | ❌ |
Create/edit/delete Rules | ✅ | ✅ | ❌ | ❌ |
Create Dashboards & Alerts | ✅ | ❌ | ❌ | ❌ |
Use Insight Copilot | ✅ | ✅ | ✅ | ❌ |
Download Excel Reports | ✅ | ✅ | ✅ | ❌ |
Run History Collection | ✅ | ❌ | ❌ | ❌ |
Stop or Delete Topic | ✅ | ❌ | ❌ | ❌ |
Connect integrations | ✅ | ❌ | ❌ | ❌ |
Add channels | ✅ | ❌ | ❌ | ❌ |
Import mentions | ✅ | ✅ | ❌ | ❌ |
Exclude sources/authors/page | ✅ | ✅ | ❌ | ❌ |
Create digests | ✅ | ✅ | ✅ | ❌ |
View & filter mentions | ✅ | ✅ | ✅ | ❌ |
Creating topics
For users with "Member" status, you can manually enable or disable their ability to create new topics. This helps you manage your account's topic limit and ensures only authorized users initiate new searches.
💡 Tip: Use "Read only" access for clients or stakeholders who need to see results but shouldn't interfere with your data tagging or search logic.
If you have questions about enabling these add-ons for your account, please contact us at support@youscan.io or via the in-app chat.