Telegram is a popular free messenger with over 200 million active users worldwide. You can send mentions from YouScan monitoring topics directly to Telegram chats either automatically or manually.

Follow these steps to connect Telegram to YouScan:

⚠️ Telegram's macOS app doesn't support integrations.

Use the web version: https://web.telegram.org/ or the cross-platform app: https://desktop.telegram.org/ instead.

If your IP blocks access to specific resources, try using a VPN. Some browsers like Opera offer a built-in VPN client.

Step 1: Navigate to topic "Settings", select Integrations from the right-hand menu;

Step 2: Click "Add" next to the Telegram integration;

Step 3: Then choose if you want to receive mentions as private messages or in a Telegram group chat.

You can receive YouScan mentions as private messages from the YS bot, which means only you can see them. Select the "Connect via direct messages" option.

Allow to open Telegram.

You will be taken to the Telegram screen. Press "Start".

🎉 Congratulations! Your private messages integration is ready!

You can also add the YS bot to a work group chat to receive YouScan mentions together. To set this up, select the "Enable group chat" option.

NB: To receive mentions this way, the group must be created in advance, before setting up the integration. Learn how to do this in the official Telegram FAQ.

Allow to open Telegram.

You will be taken to the Telegram screen to select the group chat you want to connect. You have to be a group admin to invite the YS bot into the group chat.

All done! Now the YS bot can send relevant brand mentions to your group chat.

Now all that's left to do is set up alerts to receive messages in Telegram and add your colleagues to the group.

If you are not taken to the Telegram screen after selecting the "Enable private messages" or "Enable group chat" option, or you don't see the bot in your Telegram app, check your VPN connection.

You can also try adding the bot through the mobile app:

1. Copy the link created when you add the integration;

2. Send this link to your Favorites in Telegram;

3. Click the link in your mobile Telegram app and select "Start."

You can use Custom Alert to create conditional statements that automatically send mentions to Telegram. You can choose to receive all mentions in the integration, or only those that match specific filters.

For example, your team need to process negative mentions from social networks:
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You can also send individual mentions to Telegram manually. To do so, click on the "Share" button on the mention and select the desired integration.

This is what the mention will look like in Telegram:

Good luck with the set-up!

We'd be happy to help with any integration work you need, just drop us a line in the chat! :)