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How to set up a Microsoft Teams integration

How to send YouScan mentions to Microsoft Teams

Ramina avatar
Written by Ramina
Updated over a week ago

In this article, you will view:

Enabling the Microsoft Teams integration.

Enabling the Microsoft Teams integration

1. Sign in to your Microsoft Teams account. From the left side of Teams, select Apps and search for YouScan.

2. From the list of apps, select YouScan, then click «Add»;

3. In the new window that opens, click «Add»;

4. Select channel you want add the integration to and click «Go». To use integration in personal chat click «Open»

5. Once added to a channel or chat, the bot will send you a welcome message. Click «Setup Integration» to proceed with setting up.

6. Sign in using your YouScan credentials (login and password) if requested.

7. Select the topic from which you want to receive mentions and click «Connect».

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If everything went well, you will see the following success screen. You can go to the topic integrations page by clicking the «Go to Topic Settings» button.

✅ That's it!

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How to automatically send mentions to Microsoft Teams

You can use Alert to set up your mentions to be sent to Microsoft Teams automatically.
For example, you can send all negative posts to the team members responsible for service.

How to manually send mentions to an integration

To send a mention to Microsoft Teams, click the "Share" button and select the desired integration.

This is what the mention looks like in Microsoft Teams.

If there are any questions left, feel free to contact us in the Messenger (blue round icon in the right corner of your screen) or send us an email to support@youscan.io

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