1. Listen, Analyze and Innovate pricing plans: how to start collecting historical data

  2. How to start collecting historical data

  3. What is included in free history collection?

  4. What is included in paid history collection? 

  5. History collection limitations

Listen, Analyze and Innovate pricing plans: how to start collecting historical data

For Listen, Analyze and Innovate payment plans, history collection is free and has no mentions limits!

To launch the history collection:

1. Navigate to your topic;
2. Go to "Settings";
3. Select "History collection"

4. Select the period for historical data collection and press X;

You can track the history collection in the same section;

Press "Stop" to stop history collection.

☝️Please note that we you launch historical data collection we won't save mentions that are already in your topic, or if "Do not save" rule is applied to them

Standard, Pro and Insight pricing plans: how to start collecting historical data

There are certain limitations in historical data collection for Standard, Pro and Insight pricing plans, thus the rest of the article is dedicated solely to them!

Historical data for the previous month is collected by default upon the creation of a new topic. Once you create a topic you will see the notification stating that the historical data collection has started. We will be able to collect the data for the past month, but no more than 100 000 mentions.

For all other cases (eg. a topic with a large volume of mentions; history collection after the topic's settings have been changed), you can launch history collection manually. 

To launch history collection manually: 

1. Navigate to your topic;
2. Go to "Settings";
3. Select "History collection"

4. Select the time period for which you would like data to be collected;

5. Wait while an estimate for the number of mentions in your specified time period is generated. For evaluation, we will take into account the search query and filters set the "Settings" -> "Filter" menu;

6. Select "Collect historical data."

You can check if history collection has finished in the "History collection" section.

 

Press "Stop" to stop history collection.

⚠️ Don't edit the search query or the topic's filters while historical data is being collected. Any new changes will reset the history collection and you will need to start over. 

Free history collection

  • The volume of history collections free of charge (data that's not over a month old) is not limited;

  • Collection date range is up to 1 month from the current date;

  • Data volume is not more than 500,000 mentions per topic.

In all other instances, data collection will come at additional cost, corresponding to the table below. Data can be collected from 2019 onward. 

To enable paid collection of past mentions, reach out to us via chat.
☝️It may take 2-3 weeks to collect paid historical data.

️Make sure that the analytical window in your plan allows you to analyze all of the collected mentions. 

We reserve the right to reevaluate the capacity to collect historical data in extremely large data sets.

Back data is loaded "as-is"; we can't guarantee complete, clean datasets for periods preceding the start of your monitoring. 

History collection limitations for all pricing plans

❗Starting with December 24, 2021 there are some limitations in historical collections from Twitter:

  • history collections from Twitter are unavailable for Global coverage

  • when collecting historical data with Local coverage you will be able to collect mentions in Russian and Ukrainian (there could be significantly less mentions in other languages).

Email us at support@youscan.io should you have any questions on historical data collections.

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