How to start collecting historical data
For smaller topics, historical data for the previous month is collected by default upon the creation of a new topic. You will be notified about whether or not the topic's history is being collected automatically as soon as you create it.
For all other cases (eg. a topic with a large volume of mentions; history collection after the topic's settings have been changed), you can launch history collection manually.
To launch history collection manually:
1. Navigate to your topic;
2. Go to "Settings";
3. Select "History collection"
4. Select the time period for which you would like data to be collected;
5. Wait while an estimate for the number of mentions in your specified time period is generated. For evaluation, we will take into account the search query and filters set the "Settings" -> "Filter" menu;
6. Select "Collect historical data."
You can check if history collection has finished in the "History collection" section.
Press "Stop" to stop history collection.
⚠️ Don't edit the search query or the topic's filters while historical data is being collected. Any new changes will reset the history collection and you will need to start over.
Free history collection
The volume of history collections free of charge (data that's not over a month old) is not limited;
Collection date range is up to 1 month from the current date;
Data volume is not more than 500,000 mentions per topic.
Paid history collection
In all other instances, data collection will come at additional cost, corresponding to the table below. Data can be collected from 2019 onward.
To enable paid collection of past mentions, reach out to us via chat.
☝️It may take 2-3 weeks to collect paid historical data.
️Make sure that the analytical window in your plan allows you to analyze all of the collected mentions.
We reserve the right to reevaluate the capacity to collect historical data in extremely large data sets.
Back data is loaded "as-is"; we can't guarantee complete, clean datasets for periods preceding the start of your monitoring.