You can use filters to see a subset of mentions in your YouScan topic.
How to use filters
For example, let's say you only want to see social media posts from the United States and Canada. To view this subset, you need to:
Click "Choose"
Navigate to the "Sources" tab and select "Social networks" as your "Resource Type"
Then, navigate to the "Geography" tab and select "United States" and "Canada" as your preferred locations
Click "Apply"
Voila! Your mentions stream will change to reflect the new filters.
Your filters are applied across the board to different sections of your topic. For example, in the "Analytics" section, all graphs will change to accommodate new filter parameters.
You can delete individual filter parameters by pressing the 'X' icon next to the parameter name. Alternatively, you can delete the entire filter by selecting "Clear."
Excluding filters
In addition, you can hide mentions with specific parameters from the stream. For example, you can hide mentions from your brand pages or certain sources.
To do this, point to the area to the right of the desired parameter and click on the red circle that appears there.
How to save filters
Choose the necessary filters for the mention stream and click "Apply"
Once you're back in the mention stream, click on the bookmark icon and press "Save filter". Give the filter group a name and click on "Create filter".
Anytime you need to reuse the same group of filters, just click on the bookmark icon and the name of the Saved filters — the filters in it will be applied to the mentions stream.
Detailed information on each type of filter
For some filters, we have detailed information in these articles:
- Content type