You can use filters to see a subset of mentions in your YouScan topic.
How to use filters
For example, let's say you only want to see user-generated content from social networks. To filter these mentions, follow these steps:
In the Auto-category section check WOM.
Go to the «Sources» tab and select «Social networks»
Done! The mention stream will reflect the changes you made.
By default, several parameters are grouped together using the AND operator. You can also choose the OR operator.
For example, you may want to view mentions both from social media and other sources, even if they're not social networks.
You can also change the operator by clicking the "=" icon. You can exclude all parameter selections in one click. Your mention stream will reflect your changes after the filter is applied.
The filter will apply to all sections and exports of the topic. To reset the filter, click the 'X' icon next to the parameter that's no longer needed. If you want to reset the filter completely, click «Clear».
Your filters are applied across the board to different sections of your topic. For example, in the «Analytics» section, all graphs will change to accommodate new filter parameters.
You can delete individual filter parameters by pressing the 'X' icon next to the parameter name. Alternatively, you can delete the entire filter by selecting «Clear».
In addition, you can hide mentions with specific parameters from the stream. For example, you can hide mentions from your brand pages or certain sources.
To do this, point to the area to the right of the desired parameter and click on the red circle that appears there.
How to save filters
Choose the necessary filters for the mention stream and click «Apply»
Once you're back in the mention stream, click on the bookmark icon and press «Save filter». Give the filter group a name and click on «Create filter».
Anytime you need to reuse the same group of filters, just click on the bookmark icon and the name of the Saved filters — the filters in it will be applied to the mentions stream.
Detailed information about various filters
For some filters, we have detailed information in these articles:
- Content type